Shipping Policy
Welcome to Chand Shop! We are delighted to serve you with our wide range of trendy products. Below, you’ll find all the necessary information regarding our shipping procedures to ensure a smooth and hassle-free experience.
Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended, but we strive to fulfill orders as quickly as possible.
Shipping Methods:
We offer several shipping options to cater to your needs:
- Standard Shipping: Delivered within 3-7 business days.
- Expedited Shipping: Delivered within 2-4 business days.
- Express Shipping: Delivered within 1-2 business days.
Shipping Rates:
Shipping rates are calculated based on the weight of the package, destination, and chosen shipping method. You can view the shipping costs during the checkout process before making payment. We occasionally offer free shipping promotions, so keep an eye out for those!
International Shipping:
We offer international shipping to select countries. International shipping times and rates vary depending on the destination. Please note that customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs department.
Order Tracking:
Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package and estimated delivery date.
Order Changes and Cancellations:
If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been shipped, we are unable to make any changes or cancellations.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order or a refund promptly.
Contact Us:
If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer service team. We are here to assist you and provide the best shopping experience possible.
Thank you for choosing Chand Shop for your shopping needs!